Information Systems Manager (Public Sector)

Information Systems Manager (Public Sector)
Dublin Permanent Hybrid Negotiable Ref:

Job Description

My Dublin based client is recruiting for a Information Systems Manager (Public Sector Client) to join the team on a permanent basis.

My Dublin based client is recruiting for a Information Systems Manager (Public Sector Client) to join the team on a permanent basis. The ICT Systems Manager will development, implementation and support the client systems.

Job Responsibilities

  • Provide the necessary general management inputs and leadership to oversee the ICT Helpdesk Supervisor, the ICT system admin & the IT Application Support roles.
  • Ensuring that all roles within the ICT department function efficiently by affecting a team-based approach to maximizing service output.
  • Supporting the delivery of ICT projects, meeting required timelines, keeping within budget & providing routine status updates to all internal and external Stakeholders.
  • Respond quickly & decisively in crisis situations & initiating appropriate actions & responses to resolve escalated IT service operations issues / problems liaising as needed.
  • Establish metrics, KPIs & SLAs to continually improve the performance of IT applications & service delivery.
  • Maintenance & support of existing administrative information systems & any interfaces to downstream systems including application performance monitoring, capacity management, technical support, & platform management.
  • DB admin & support on backend SQL server databases in conjunction with system providers where relevant so as to ensure their stability, reliability & performance.
  • Development & maintenance of reports using crystal or other report writing tools on the client’s Admin and Finance Systems.
  • Data Extraction for the information systems
  • Evaluation & project management of all aspects of the implementation & upgrade cycles of the administrative information systems.

Experience Required

  • Have previous development experience and a good knowledge of software development and database technologies.
  • Have Microsoft DBA experience and possess a solid understanding and prior experience of Microsoft SQL Server T-SQL, SSIS and SSRS.
  • Have knowledge and experience of .Net, Python or C#programming languages.
  • Have a minimum of 3 years relevant experience of Software Systems Management to include a good understanding and working knowledge of Software Systems Management methodologies.
  • Experience with Crystal Report or other reporting writing tools.
  • Proven track record of building & maintaining key stakeholder relationships & working in & leading cross functional project teams in implementing projects of a complex nature.
  • Evaluation & project management of all aspects of the implementation and upgrade cycles of clinical and administrative information systems.
  • Assisting in the preparation of feasibility reports and business cases for new systems including cost/benefits analysis.
  • Assisting in the evaluation of application outsourcing proposals/decisions and negotiating and management of application outsourcing agreements with external solution vendors.
  • Liaising & working with external solution providers to install, upgrade & migrate information systems and managing issues and escalations.
  • Managing the delivery & service levels from external solution providers, monitoring their performance as required and managing the vendor contracts.
  • Assisting in ensuring appropriate controls & protection are in place to mitigate the risk of cyber-attacks and data breaches on ICT assets.
  • Helping to ensure comprehensive disaster recovery systems and architecture are developed and maintained.
  • Gathering and analysing user requirements for the functional and informational aspects of new systems and documenting same.
  • Working with application analysts and technical specialists in the requirements elicitation and specification, technical analysis and design of new and existing software as required.
  • Management of client-focused applications in terms of user satisfaction and availability for use, where the term client is used to define recipients of the IT services.

Essential and Desirable Skills

  • Have knowledge & experience of Microsoft PowerBI & Data Analytics.

Educational Requirements

  • Level 8 Qualification as recognised by QQI in an IT  related discipline.
  • Possess a Project Management qualification.

Working Hours & Benefits

  • 35 Hour Working Week
  • 30 Days Annual Leave
  • Pension – Public Sector
  • Healthcare
  • Sub Canteen

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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