Helpdesk

Helpdesk Image
Helpdesk

South Dublin

Permanent

€35,000-€40,000

Ref: E2213SH

Job Description

My Dublin based is looking for a Service Desk Support Engineer to join their expanding team in South Dublin.

Service Desk Support Engineer

 

  • 3rd Level Qualification in Computer Studies
  • Excellent Problem Solving & Analytical Ability
  • Ability to Work on Own Initiative
  • Excellent Organizational and Administration Skills
  • Highly Motivated
  • Ability to Respond Quickly in a Dynamic Environment
  • Ability to Follow Through Tasks to Completeness
  • Strong Customer Service Skills
  • Excellent Attention to Detail
  • Good Geographical Knowledge of Ireland
  • Fluent English speaking and writing
  • Strong Written and Verbal Communicator

 

Technical Skills Required:

 

  • A good working knowledge of IT systems including Networking,
  • Active Directory etc
  • Windows Server 2008/2012/2016
  • Windows 7/8/10
  • MS Office
  • TCP/IP Networks
  • Routing
  • Firewalls/VPN
  • Email Protocols POP3/IMAP/SMTP
  • Troubleshoot desktop, network, printer faults
  • Desired, But Not Essential Skills
  • Solarwinds MSP
  • Linux CLI experience, clearing print jobs etc..
  • Technical Industry Certifications e.g. MSCA
  • Working knowledge of Virtual platforms such as HyperV,
  • vSphere and/or Xen
Steven Hegarty's Profile Picture
Name: Steven Hegarty
Title: Senior Technical Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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