Helpdesk Administrator

Helpdesk Administrator
South Dublin 2 Negotiable Ref:

Job Description

My South Dublin based client is recruiting for a Helpdesk Administrator to join the team on a perm basis. This role will be on site.

My South Dublin based client is recruiting for a Helpdesk Administrator to join the team on a perm basis. This role will be on site. The successful candidate will be working with the IT Manager and will implement and maintain the necessary on premises and cloud IT Infrastructure that will enable all the applicable business functions to run effectively. The candidate must have excellent technical abilities and have some levels of experience in IT Helpdesk, Desktop, Networking and Infrastructure.

Job Responsibilities

  • You will build & do administration of Windows 10 & Windows Server OS-based environments
  • You will help design, create, & provision of Azure cloud infrastructure resources that meet organization & customer needs with monitoring & security
  • You will assist the smooth & reliable operation & support of all components of the IT
  • You will help maintain a stable, secure, scalable, relevant, & cost-effective IT infrastructure that meets the requirements of the client.
  • You will be responsible for the ordering, management, tracking, & disposal of IT assets in line with the policies.
  • You will help migrate legacy on-prem IT infrastructure components to the cloud
  • You will help design, build, manage, & operate the infrastructure & configuration of SaaS applications with a focus on automation & infrastructure.
  • You will help configure security, disaster recovery & data backup
  • You will contribute, provide solutions and support to business wide projects
  • Adhere to GDPR regulations at all times
  • Deliver to agreed targets & KPI’s

Experience Required

  • Information security standards and best practices
  • Systems monitoring, capacity planning, and performance
  • Understanding of alerting and monitoring
  • Some experience with automation tools/platforms.
  • O365, SharePoint, and Azure platforms would be of advantage
  • Understanding of network and security technologies g., firewalls, 2FA, MFA, HTTPS, TLS, DNS, etc. would be of advantage
  • Ability to build positive relationships at all levels within the organization
  • Ability to work multitask in a fast-paced environment
  • Ability to efficiently work to specified project delivery deadlines
  • Excellent verbal and written communication and interpersonal skills
  • Excellent presentation skills both verbally and written
  • Proficiency in Microsoft office suite

Essential and Desirable Skills

  • Understanding of alerting and monitoring
  • Some experience with automation tools/platforms.
  • O365, SharePoint, and Azure platforms would be of advantage
  • Understanding of network and security technologies g., firewalls, 2FA, MFA, HTTPS, TLS, DNS, etc. would be of advantage

Educational Requirements

Computer Science or Related Degree

Working Hours & Benefits

  • 38 Hour  Working Week
  • Pension
  • Healthcare

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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