Helpdesk Administrator

Helpdesk Administrator
South Dublin 2 €25,000 - €35,000 Ref:

Job Description

My Dublin South based client is recruiting for a Helpdesk Administrator ( 1 - 2 years exp) to join the team on a permanent basis.

Overview

My Dublin City Centre based client is recruiting for a Helpdesk Administrator ( 1 – 2 years exp) to join the team to support in a Windows based environment preferably professional services. This role is on a permanent basis.

Responsibilities

*   Active Directory 2008/2012 Administration.

*   Experience working within a Helpdesk environment and used a Helpdesk software solution an advantage

*   Business Systems Support.

*   Anti-Virus administration and management.

*   Basic Network Troubleshooting.

*   Desktop support for Windows 7, Windows 10, MS Office 2010/2016 and Office 365..

*   Provide both phone system and printer support.

*   Provide I.T. software/hardware troubleshooting and day-to-day support for the office I.T. environment

*   Perform I.T. equipment and software installations and upgrades.

*   Maintain accurate and up-to-date I.T. maintenance documentation/procedures.

*   Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

*   Minimum Cert/Diploma qualified in a relevant I.T. or similar discipline.

*   1-2 years’ relevant experience of I.T. support with strong knowledge of modern PC/Server Hardware and Software.

*   Experience supporting office I.T. environments would be an advantage.

Skills/Attributes:

*   Proactively stay abreast of current I.T. trends.

*   Systematic troubleshooting skills.

*   Good organisation skills (time management, prioritisation, planning).

*   Have excellent oral and written communication skills

*   Be able to work well in a team environment.

*   Flexible working hours where required

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
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