Helpdesk Administrator

Helpdesk Administrator
Dublin City Centre Permanent Negotiable Ref: E5822NB

Job Description

My Dublin City Centre based client is recruiting for an Helpdesk Administrator ( 2+ years exp) to join the team.

Overview

My Dublin City Centre based client is recruiting for a Helpdesk Administrator ( 2+ years exp) to join the team to support in a Windows based environment preferably professional services.

Responsibilities

*   Active Directory 2008/2012 Administration.

*   Experience working within a Helpdesk environment and used a Helpdesk software solution an advantage

*   Business Systems Support.

*   Anti-Virus administration and management.

*   Basic Network Troubleshooting.

*   Desktop support for Windows 7, Windows 10, MS Office 2010/2016 and Office 365..

*   Provide both phone system and printer support.

*   Provide I.T. software/hardware troubleshooting and day-to-day support for the office I.T. environment

*   Perform I.T. equipment and software installations and upgrades.

*   Maintain accurate and up-to-date I.T. maintenance documentation/procedures.

*   Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

*   Minimum Cert/Diploma qualified in a relevant I.T. or similar discipline.

*   1-2 years’ relevant experience of I.T. support with strong knowledge of modern PC/Server Hardware and Software.

*   Experience supporting office I.T. environments would be an advantage.

Skills/Attributes:

*   Proactively stay abreast of current I.T. trends.

*   Systematic troubleshooting skills.

*   Good organisation skills (time management, prioritisation, planning).

*   Have excellent oral and written communication skills

*   Be able to work well in a team environment.

*   Flexible working hours where required

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
Tel: 01 286 6666
Email: nicola@eolas.ie
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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Latest Reviews

I had an amazing experience with Eolas Recruitment. Alan Kane and Peter Kirby were a pleasure to work with. They made each step of the recruiting process positive and FAST! I was very impressed with their approach. Alan and Peter were incredibly responsive and gave me great tips to make sure I felt prepared and confident going into my interviews. I'm super excited for my new role and all thanks to Eolas Recruitment for helping me get here with their support and guidance.
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11:44 06 Jun 23
I want to extend my thanks to Alan and Eolas Recruitment for their support and expertise. Alan reached out to me about a potential job I would be interested in, he guided me through the entire process and ensured I was prepared. The level of professionalism and dedication were evident throughout. I am immensely grateful for their help in securing this opportunity. Highly recommend!
Monica Timmins
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10:58 04 Jun 23
I had a great experience with Eolas Recruitment, especially with my recruiter, Caoimhe Cronin. She was super helpful and professional throughout the whole process. She checked in regularly to see how I was doing and offered any assistance I needed. She also gave me some great tips on how to prepare for interviews. I appreciate her positive attitude and support. Even after I got the job, she was still available to answer any questions. I would definitely recommend Eolas Recruitment to anyone looking for a new job in IT.
Ranjith Chaz
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17:55 03 Jun 23
I had an absolutely wonderful experience with Eolas, and I am immensely grateful for the outstanding support and assistance provided by Sean Prendergast. From the moment I engaged with Eolas, Sean has been an incredible resource and advocate, ensuring that my journey with the company was nothing short of exceptional.Throughout the entire recruitment process, Sean's professionalism shone through. His expertise and guidance were invaluable in helping me navigate every step, from the initial interview to securing the position. His attention to detail and commitment to understanding my career aspirations made me feel truly heard and valued as a candidate.I highly recommend Eolas to anyone seeking professional recruitment services. Their commitment to excellence, attention to detail, and genuine care for candidates make them a standout choice in the industry. My experience with Eolas was truly outstanding, and I am confident they will continue to assist many individuals in their pursuit of fulfilling careers.A heartfelt thank you to Jim Ryan, the Managing Director of Eolas, for his exceptional leadership and support.
Jorge Acosta
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11:24 18 May 23
Nicola was very helpful and professional throughout the recruitment process. She answered the many questions I had in a clear and concise manner. Overall great communication throughout.
Fintan Moloney
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08:50 18 May 23
Nicola did an awesome job, always keeping me posted about the status of my job application and interviews. She provided great materials to help prepare and was very transparent in setting expectations and negotiating on my behalf. I highly recommend.
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10:19 12 May 23
Very Professional, friendly and helpful with queries. Helped me through the whole process with regular updates and communication.
Andrew OConnor
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05:23 10 May 23
My dealings with Nicola as a senior recruiter was one of the best experiences I’ve had in my years of engaging with recruitment agencies. Nicola’s professionalism, courtesy and friendly manner was refreshing. I highly recommend Nicola as a recruitment partner. David
David Brady
David Brady
17:06 03 May 23
I dealt with Nicola Byrne whom I found to be excellent, particularly in keeping me up to date and staying in contact. I would recommend Nicola and Eolas to anyone seeking a new role.
Daryl McGrath
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20:53 26 Apr 23
I had a great experience with Eolas. They contacted me for a role that suited my needs exactly. The interview process happened very smoothy thanks to the way they communicated and organised the interviews.
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07:56 20 Apr 23
Eolas has been great for me. They are to the point and beyond helpful and supportive, going the extra mile but taking you there as well so you are the best you when you need to be. Cant recommend them enough, and I hope to be working with them for a long time and on many occassions.
Diego M. Sieiro
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10:36 14 Apr 23
Fantastic company. Peter Kirby contacted me and was extremely helpful and responsive throughout the entire interview and hiring process. I highly recommend Eolas recruitment!
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10:07 14 Apr 23
I had the pleasure and good fortune of working with Eolas and Peter Kirby in particular. I was matched to a role that is the perfect fit for me. Peter Kirby and Caoimhe Cronin made the recruitment process seamless. Fast, efficient, helpful, courteous and friendly. I have no hesitation in giving Eolas my highest recommendation, definitely deserving of a 5 star!
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17:03 11 Apr 23
Great experience when joining new my contract role. Got all my questions answered very quickly through Caoimhe. She was very responsive and professional throughout my process from scheduling interview till my first day. Very well detailed information was provided to me for my first day, so thank you!
Satpreet Singh
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00:54 20 Mar 23
My experience with Eolas recruitment was fantastic, Sean Prendergast was a pleasure to deal with, he kept me informed throughout the whole process and I would recommend Sean and the Eolas team to anyone looking for a new job position
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16:47 17 Feb 23
Recruitment process was smooth. Alan was in touch with me via email even when I was out of Ireland. I was given sufficient time for interview preparation and they also gave me enough time to rest after coming back to Ireland and did not rush me to join work immediately. The onboarding process went smooth as well. Alan was very helpful throughout. Thanks Eolas for your service and helping me get a contract job.
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19:47 02 Feb 23
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I'm currently contracting through Eolas and I couldn't recommend them enough. Everything from interviews through to supporting on boarding has been very efficient. I've dealt primarily with Stephen Daly for recruitment, he's a gentleman, very competent and always available for questions. Also Berilyn Teeling my accounts contact is very friendly and professional.One stand out feature is the communication between agents in Eolas. When you take the time to reply with feedback to one of the Eolas agents about a proposed role that isn't for you, you'll be contacted about a position that suits you if one arises!
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It was an amazing experience with Eolas recruitment team.Caoimhe Cronin was very helpful all the way through the recruitment process. I would say it was one of the best HR experiences I have with Caoimhe.Thank you for all your help and support.
aitham vinay
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