Head of IT Governance & Operations

Head of IT Governance & Operations
Dublin Permanent Hybrid Negotiable Ref: 21109

Job Description

My leading financial services client is looking for an experienced IT Engineering Governance & Operations Manager to join their team on a permanent basis.

Job Responsibilities

  • Own the definition and execution of the IT Engineering transformation plan, providing regular status reporting and updates.
  • Implement governance, process and procedures to monitor the delivery across function.
  • Provide oversight of delivery internally within the IT Engineering function to ensure handoffs and touchpoints are effective and operating smoothly.
  • Manage the resource supply and demand relationship between Group Change and IT Engineering & Delivery.
  • Facilitate the qualification of the technical requirements before accepting them into the IT delivery process (including capacity and performance where appropriate)
  • Work with Technology Services, to develop and maintain processes and governance to support effective release management and service acceptance
  • Work with partner/suppliers to ensure delivery performance is monitored
  • Work across the IT Delivery teams to determine the need to assign a Technical PM on major IT projects (driven by size, complexity and the need for multiple technology towers to be engaged in a single delivery)
  • Work closely with IT Architecture to ensure that all technical PMs are fully briefed in and support the delivery of the current architecture standards and approaches

Experience Required

  • A minimum of 5 years of IT resource demand management or project management experience within a multinational environment
  • Leadership and development of IT Engineering Governance & Operations activities i.e. establishing processes, governance and KPI tracking, preferably in a highly regulated business sector

Essential and Desirable Skills

  • An effective communicator to balance and mediate internal and external stakeholder interests across a complex organisational structure, including partnerships
  • Credibility and confidence working at senior levels in the organisation; including C-suite executives.

Educational Requirements

3rd level degree in similar discipline

Benefits

  • Pension
  • Hybrid working model
  • Flexible work
  • Learning & Development opportunities
  • Competitive annual leave package

Consultant Details

Lauren O'Toole's Profile Picture
Name: Lauren O'Toole
Title: Senior Resourcer
Tel: 012866666
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