Graduate / Junior IT Engineer

Job Responsibilities

In this role you will be part of the performance management team and have responsibilities for ensuring the system up-time, stability and data integrity, plus the personalisation of various software to meet the needs of key clients.

These processes will all involve the monitoring of site data through the company system, identifying issues and being able to correct them in a timely manner. The ability to manage and prioritise workload is critical.

The ideal person for the role will have a get and go attitude and strong initiative towards work. Be capable on working independently and as part of a wider team along alongside project managers, engineers and the software development team.

It would be an advantage if you had a background or working knowledge of industrial systems such as SCADA, BMS and PLC with IT skills that include networking, database queries and troubleshooting. Experience in using languages such as Python or JavaScript a factor also.

As part of the role you will be exposed to customer facing duties that will involve workshops on how to best use the software provided. Great opportunity if client facing is an area of work you’re interested in exploring. There are also significant opportunities to grow in the business and transition into other roles.

Experience Required

• 1-2 years’ works experience in a similar field
• Recent graduate who has completed an internship and is ready for a full time position
• Experience in a customer support of client facing role would be an advantage
• Must have strong communication skills with the ability to translate user demands

Essential and Desirable Skills

• Knowledge of IP network technologies
• Understanding of how ethernet, wifi and mobile communications are used to bring information to feed cloud based software as a service
• Comfortable with the use of programming languages
• Understanding of industrial engineering networks, SCADAs, PLCs and related fieldbus protocols for data communications from these systems would be a major advantage
• Engineering knowledge will help garner a strong understanding of our clients sites, systems and processes.
• Capacity to troubleshoot
• Be open to taking the lead of work and engage on issues that arise

Educational Requirements

• Ideally hold a level 8 or 9 degree in IT, Engineering or related sector

Working Hours & Benefits

• Regular working hours