Evergreen ITSM Design Consultant

Evergreen ITSM Design Consultant Image
Evergreen ITSM Design Consultant

Dublin

Permanent

Negotiable

Ref: E10090BJ

Job Description

My client is a large consultancy firm and they are looking to grow their practice and they need someone with a strong Strategy to Design background in ITSM/ Evergreen environment.

Job Responsibilities:

  • Design the ITIL/ ITSM processes for a large corporate firm (Evergreen Environment – MS Office)
  • Define scope, objectives/deliverables
  • The role will involve Designing the ITSM Evergreen strategy for a large corporate firm
  • Establish and maintain excellent working relationships with the teams you manage, leaders within the group and the wider stakeholder group in order to get things done
  • Ensure smooth communication is managed between teams and key stakeholders
Experience Required:

  • Experience Required:
    • Someone with an expertise in ITIL/ ITSM (from 7plus years of experience) in the field (ITIL, ITSM)
    • Someone with a Strategy background in Evergreen
    • You must be Certified and ideally practitioner level or at a senior level.
    • Solid experience of MS Office (365) services
    • Experience of working for a large/ MNC or Global corporate firm
    • Deep technical and functional knowledge on the various processes ITIL and ITSM
    • Experience with other ITSM products or other vendor ITSM products an advantage.
    • A strong Vendor and Customer service orientation
    • A strong manager or lead or project management profile
    • Strong exposure of vendor and supplier mgt
    • Fluent English, written and verbal.
Educational Requirements:

  • University degree or diploma in related field or equivalent professional training and experience.
Working Hours and Benefits:

  • Pension
  • Healthcare
  • Gym
  • 37.5 hour week
  • Others

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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