Engineering Manager

My Dublin City Centre based client is recruiting for an Engineering Manager to join the team on a perm basis. This role will be working remotely initially. The candidate must have a passion for innovation, embracing new technologies and ways to bring the product to the next level.

Job Responsibilities

• Uncover and understand customer needs and translate them into requirements.
• Ability to work well with internal teams, including developers, architects, quality assurance, UI/UX designers and senior stakeholders. Ensure requirements are fully understood and that implementation plans match expectations.
• Maintain the platform roadmap.
• Manage the software development process to deliver the project on time and with quality including:
  • Running our daily stand-ups. Following up to ensure blockers are resolved.
  • Preparing our Kanban stats & running operations meeting.
  • Ensuring continuous improvement action items are implemented.
  • Managing the product backlog.
  • Planning out work in Epics, User stories and tasks including test acceptance criteria and designs.
  • Estimating effort to deliver features.

• Manage our outsourcing operation. Ensure the success of the outsource team. They are building the right thing with quality. Outline requirements to them and assess their work to ensure it meets our expectations.
• Manage our support process to ensure customers SLA’s are being met and also identifying themes from our support issues that could feed into the roadmap for the platform.

• Answer incoming questions about the product and its capabilities.
• Assess and address technical risks.
• Serve as a product evangelist and subject matter expert.

• Help define strategies to scale a platform developer ecosystem: Platform roadmap features, Platform support infrastructure, Platform instrumentation and pricing strategies.

• Coordinate beta tests, trials and pilots and engage in pre-sales activities.
• Coordinate product releases.
• Define success criteria for testing and product acceptance.
• Facilitate the creation and maintenance of proper product documentation.
• Understand, research, and follow technical trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage.
• Follow competitors and conduct capability analysis regularly.

Experience Required

• At least 10 years in the IT sector, with 5+ years of systems or software engineering experience with bachelor’s degree in Computer Science or Engineering.
• Strong knowledge of agile processes and ideally Kanban.
•  A good track record of having product managed multiple successful products from product inception to release.
• Demonstrated ability to work closely with customer focused teams to deliver real world technical solutions to meet business needs.
• Excellent communicator, experience working with end customers, partners and the internal teams to understand business requirements and map them to technical requirements.

• Excellent documentation skills e.g. Technical specifications, user guides, material for product launch
• Experience in web development & cloud technologies.

Essential and Desirable Skills

• At least 10 years in the IT sector, with 5+ years of systems or software engineering experience with bachelor’s degree in Computer Science or Engineering.
• Strong knowledge of agile processes and ideally Kanban.

Educational Requirements

Computer Science or Relevant Degree

Working Hours & Benefits

• Flexi Time
• Pension
• Health Ins
• Stock Options