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Digital Business Analyst

Digital Business Analyst
Dublin 2 Negotiable Ref: E17987SD

Job Description

My client is looking for a Digital Business Analyst to join their team.

My client is looking for a Digital Business Analyst to join their team.

Job Responsibilities

  • On a regular basis conduct or support regional teams to conduct appropriate research – customer, channel partner, internal stakeholder interviews, etc. to understand the challenges and opportunities faced by the various stakeholders;
  • Assess the results and identify those needs that can be delivered;
  • Maintain the holistic business needs, ensuring correct prioritization and a clear mapping to measurable business value;
  • Share CE requirements within the organization, ensuring they are correctly understood and prioritized;
  • Support the technology teams (hardware, software or data) to translate the requirements into the right features – understanding the customer experience and challenges they face;
  • Drive all change management initiatives to reimagining business processes, making the best use of the data and emerging technology;
  • Manage the testing of all new features, linking with technology groups as necessary to ensure they are delivered as expected;
  • Pilot new features with customers, channel partners or internal teams, taking all feedback and passing back to the team to be addressed;
  • Work with regional teams to develop communication, training, operational support plans;
  • Measure the effectiveness of all implemented features against the planned benefits, use the learnings for the next phases of strategy evolution or requirements definition;
  • Communicate and align both key requirements and strategy with stakeholders making sure all are aware of any changes; and
  • Understand product development strategy and be available to advise product development teams on useful features to be considered.

Experience Required

  • 5+ years in Telematics or a related field where data & software was key to driving new services in a customer facing area;
  • 2+ years Data Analytics (Basic);
  • 5+ General Business Analytics;
  • Participant in Agile Projects is an advantage;
  • Analytical thinking and problem solving;
  • Strong oral and written communications, supporting stakeholder management with all levels of the organization;
  • Interpersonal and consultative skills;
  • Able to break down complex problems, dispatch and coordinate actions and work under pressure, anticipate issues and develop plans to remediate incidents; and
  • Must be comfortable taking the lead in unfamiliar areas outside the scope of current expertise.

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Director
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How to Apply

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