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Desktop Support Specialist

Desktop Support Specialist
Dublin 2 €35,000 - €45,000 Ref: E17993SP

Job Description

Our Dublin based client are looking for a talented Desktop Support Technician to join their team. Excellent opportunity with a well established organization

Job Responsibilities

  • Provide 1st and 2nd level Service Desk support for onsite and remote staff members
  • Capable of monitor the service desk queue and managing accordingly
  • Install, Configure, Monitor and Support the PCs which running Windows 10
  • Troubleshoot for the company hardware, software and network connectivity issues on all PCs and Printers
  • Determine and manage the correct escalation path for issues to be resolved
  • Be a team player and contribute to the working environment

Experience Required

  • Ideally have 2-3 years’ of relevant work experience in desk side support / IT Support in a professional IT environment
  • Have a Degree / Technical certification in IT or an associated field of study
  • Need to have good working knowledge of Windows 10 / MS Office / MS Teams
  • Working knowledge of Laptop hardware configuration and troubleshooting for PC’s
  • Mobile Devices / Mobile OS knowledge and interest
  • AD & TCP/IP Network knowledge and interest

Essential and Desirable Skills

  • Be a self-starter with ability to work on your own and in the team
  • Strong planning and organisational skills
  • Strong problem solving and troubleshooting skills from prior work experience
  • The ability to work with team members across all parts of the business
  • Frequent travel to regional offices to provide desk side support may be required so you need to have that flexibility
  • Good interpersonal and communication skills

 

Consultant Details

Sean Prendergast's Profile Picture
Name: Sean Prendergast
Title: Senior IT Recruitment Consultant
Tel: 01 2866666
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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