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Desktop Support Specialist – Contract Role

Desktop Support Specialist – Contract Role
Dublin 1 Negotiable Ref:

Job Description

Our Financial Services client is looking for a Desktop Support Specialist in their EUT Dept skilled in providing level 2 support to a large pool of users. Onsite requirement of 5 days per week

Our Financial Services client is looking for a Desktop Support Specialist in their  End User Technology Dept who is skilled in providing level 2 support to a large pool of users across the company. This is a 6-month contract, and this role has an onsite requirement – 5 days per week.

Duties & Responsibilities:

  • Incident management
  • Manage tickets and strive to resolve issues and queries relating to Laptops, PCs, and mobile devices efficiently
  • Build and implement hardware and software installation requests
  • Maintain records and reports regarding incidents and their resolution
  • Meet SLA requirements and maintain a high standard of work

Skills required:

  • Minimum 2 years’ experience in a similar tech support role
  • Excellent communication and reporting skills
  • Previous experience and knowledge of Microsoft 365 suite and Office Applications
  • Demonstrable knowledge of networks, servers, pc hardware and operating systems (Windows)

Education:

  • 3rd level Degree in Computer Science from a recognised institution

Consultant Details

Caoimhe Cronin's Profile Picture
Name: Caoimhe Cronin
Title: Senior Technical Resourcer
Tel: 01 2866666
Email: caoimhe@eolas.ie
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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