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Desktop Engineer

Desktop Engineer
Dublin Contract Hybrid Negotiable Ref:

Job Description

My large Financial Services client is looking for a Desktop Support Engineer to join their team. This is a 6 month daily rate contract role.

Job Responsibilities

  • Day-to-day support of our users technical needs and issues
  • Service Desk management – dealing with customer queries and incidents in a timely, professional manner, whilst maintaining Service Level Agreements
  • An uncompromising resolution to monitor, update, and manage a ticket queue with the goal of providing timely updates to clients
  • Network Printer installation / troubleshooting
  • Anti-Virus administration and management
  • Infrequent assistance on projects including tasks where you need to provide input and planning to meet a project goal
  • Provide I.T. software/hardware troubleshooting and day-to-day support for the office I.T. environment
  • Support Triage steps to determine User, PC, Network, or Application

Experience Required

  • 2+ years experience in a similar role
  • Confidence working with mobile devices (iPad, iPhone, Android)
  • Commitment to care for and update Asset Documentation
  • Excellent organisational skills and multi-tasking abilities
  • Be a team player with strong communication skills

Essential and Desirable Skills

  • Outstanding customer service skills
  • Proactively stay abreast of current I.T. trends

Educational Requirements

  • Third level degree or relevant work experience

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Director
Tel: 01 286 6666
Email: stephen@eolas.ie
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How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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