Desktop Engineer

Desktop Engineer
Dublin 2 €50,000 - €65,000 Ref:

Job Description

My Dublin based client is currently recruiting for a new desktop engineer to join the team on a permanent basis.

My Dublin based client is currently recruiting for a new desktop engineer to join the team on a permanent basis. There will be a blend of working remotely and office based. The client offers an attractive benefits package which Includes a Competitive bonus, excellent pension, healthcare and much extra’s. Also they offer a work life balance for all their employee’s.

 

Role Responsibilities:

  • Install, configure, and maintain Windows desktops, laptops, and peripherals, including printers and scanners
  • Perform hardware and software upgrades, patches and maintenance tasks
  • Troubleshoot hardware and software issues, perform diagnostics and resolve problems
  • Manage Active Directory, Group Policies and Network settings
  • Provide support for various desktop applications including Microsoft Office, Adobe, and antivirus software
  • Install and maintain desktop security software, ensuring all systems are up to date
  • Set up and configure new systems for employees, including user accounts and email
  • Provide end-user training and support
  • Collaborate with IT team members to ensure system integrity and functionality
  • Maintain accurate documentation of hardware and software inventory

 

Essential/ Desirable Skills

  • 3+ years of experience in desktop support or related field
  • Strong knowledge of Windows operating systems, Active Directory and Group Policies
  • Experience with desktop hardware, peripherals, and software
  • Proficiency with desktop security and antivirus software
  • Excellent communication skills and ability to work independently or as part of a team
  • Strong problem-solving skills and ability to troubleshoot complex technical issues
  • Experience with remote desktop support tools and ticketing systems
  • Knowledge of Mac OS and Linux is a plus

 

Educational Requirements:

  • Bachelor’s degree in Computer Science, Information Technology or related field

 

Working Hours & Benefits:

  • Flexible Hybrid and work from home options.
  • Bonus 10% plus
  • Pension 12%
  • Healthcare
  • Career Progression
  • Extras

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