CX / UX Designer

CX / UX Designer Image
CX / UX Designer

Dublin

Contract

Negotiable

Ref: E2117SD

Job Description

My Dublin based financial client is looking for an experienced CX / UX Designer to join their team on a contract basis.

CX / UX Designers (Customer & User Experience)

Skills:
Detail oriented and analytical

Strong team player but still a self-starter

Comfortable in multi-tasking environment and can adjust priorities on the go

Strong written and verbal communications skills

Excellent influencing skills and an ability to communicate well with stakeholders.

UX: Excellent communication and presentation skills.

-A proven track record of delivering design elements for enterprise web applications (not just consumer websites).

-The ability to multi-task across multiple projects, managing your own time, deadlines, team interactions, and deliverables.

-Experience with HTML and CSS,

-Experience with Agile development using UX methods, user-centered design processes (Research, wireframes through to finished designs and everything in between)

-A thorough knowledge of competitive and cutting-edge UIs on the web today, to assure that our products have an up-to-date style and use best practices. Expertise with some of Sketch, Adobe Creative Suite, InVision, Axure, Balsamiq.

 

Responsibilities:
CX:key responsibility is to form, influence and collaborate with cross discipline teams to create compelling end to end customer centric journeys.

– responsible for engaging with all stakeholders, including customers, ensuring the customer Voice is always to the fore in solution design.

– Use industry knowledge, operational metrics and customer research to make recommendations on process, channel and proposition best practice design.

– work with business stakeholders to quickly resolve business design and delivery issues and drive escalations where required to protect best in class design whilst enabling rapid delivery.

– Identify opportunities to cross sell and upsell to customers across the journey.

– Recommend key performance metrics and acceptance criteria to evaluate the journey on implementation.

– Help prepare strategic communications for the most senior audiences. Experience with some of Sketch, Adobe Creative Suite, InVision, Axure, Balsamiq.

UX; Generate multiple design concepts and work with the team to incorporate disparate views into a cohesive, awesome whole.

– Ownership of UI components and ensure consistency and ease of the user experience.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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