My Dublin based client is looking for a highly motivated CRM DYNAMICS SUPPORT ANALYST to join the existing support team in the IT Department.
CRM Dynamics Support Analyst
Reporting Line: Application support Lead
My Dublin based client is looking for a highly motivated CRM DYNAMICS SUPPORT ANALYST to join the existing support team in the IT Department. The successful candidate will have support experience and will be responsible for providing support to internal stakeholders. It is expected that candidate will provide system level support of multi-user operations systems, software tools, including configuration, maintenance and support of these systems. The support analyst will work closely with development team to ensure all release and technical documents are provided to support a successful customer care post go live. The support analyst will also work closely with Support lead to ensure all SLA/OLA requirements are achieved.
Skills & Experience:
Not essential but desirable experience:
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