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Cloud Support Engineer

Cloud Support Engineer
Dublin / Hybrid 2 Negotiable Ref: E18246CG

Job Description

My Dublin-based client has a brand-new opportunity for a Cloud Support Engineer to join their expanding team.

My Dublin-based client has a brand-new opportunity for a Cloud Support Engineer to join their expanding team.

This is an excellent opportunity to work with the latest cloud-based technologies within a leading software company that has an excellent reputation in the Irish market.

This is a managed service desktop support role where you will be providing technical support to external customers and internal users. Ideal for someone who has around 1 year experience providing desktop support. Experience in cloud solutions is a bonus, but not essential.

Job Responsibilities

  • Provide technical support to external customers and internal users for Azure cloud solutions
  • Set up and manage internal and external users
  • Respond to incidents and escalate issues as required
  • Manage OS patching for Azure virtual machines for both Windows and Linux
  • Track key metrics to assess cloud resources and resolve issues
  • Configure hardware and manage inventory
  • Collaborate with internal and external stakeholders

Experience Required

  • Around 1 year experience as a desktop support / technical support engineer
  • Proven track record of providing technical support to a high standard
  • Knowledge of operating systems, virtualisation, servers, networking, troubleshooting, and cloud computing
  • Previous experience in an IT Managed Service Provider would be a distinct advantage
  • Experience providing cloud solutions (especially Azure) would be a bonus but not essential

Essential and Desirable Skills

  • Windows & Linux operating systems
  • Windows server (AD DS, DNS, IIS)
  • OS patching
  • Active Directory
  • Office 365
  • MS SQL Server
  • Azure tools (Azure Monitor, Azure AD, Azure DevOps) – Desirable
  • Cloud security and governance – Desirable

Educational Requirements

  • Third level qualification in IT, Computer Science, or another related field

Benefits

  • Well-established software company with an excellent brand
  • Exposure to the latest cloud technologies
  • Paid holidays
  • Health care
  • Laptop
  • Educational assistance
  • Excellent work-life balance
  • Remote / hybrid working options

Consultant Details

Caroline Gaughan's Profile Picture
Name: Caroline Gaughan
Title: Technical Consultant
Tel: 012866666
Apply for Job Call me now Add to Shortlist

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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