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Business Relationship Manager

Business Relationship Manager
Dublin City Permanent Negotiable Ref: E6661SD

Job Description

My Dublin City based client is seeking a permanent Business Relationship Manager.

Job Responsibilities

As Business Relationship Manager you will lead the interface between the client and its Customers to help deliver solutions which meet the requirements of the Customer. This role has accountability for managing Customer requirements and for the delivery of end-to-end IT services.

Industry knowledge and working experience of e-commerce is required.

Experience Required

  • Primary point of contact between IT Product Delivery teams and Customer
  • Manage and coordinate with senior stakeholders
  • Establish strong relationships across functional areas of responsibility
  • Provide education and communication, supporting the Customer in understanding our IT processes
  • Firm understanding of SDLC and existing and emerging project methodologies and approaches e.g. Agile
  • Liaise within the product delivery teams to identify and manage cross functional dependencies/impacts
  • Act as a 2 way communication point between the IT teams and Customer to share strategy and changes in business priority
  • Communicate and escalate product delivery related issues to Management
  • Support project delivery in change management activities
  • Deep understand of Customer’s business areas and industry
  • Regular review of Customer product pipeline and IT Roadmap with key stakeholders ensuring it remains current
  • Understanding changes in business priorities and communicating the impact on the business strategy and IT roadmap

Essential and Desirable Skills

  • Min 5 years’ experience gained in a fast paced IT e-commerce product
    delivery environment
  • Related experience in a Business Relationship management or Project
    Management role
  • Strong knowledge of online and e-commerce product delivery and the
    technologies and trends relevant to online

Educational Requirements

  • Excellent communication skills, both written and verbal
  • Driven and self-motivated
  • Collaborative; ability to develop strong relationships within company
    departments to show great teamwork.
  • Confident, sociable and able to interact directly and autonomously with a wide
    variety of stakeholders.

Working Hours & Benefits

  • Standard working week + a competitive benefits package.

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Principal Consultant
Tel: 01 286 6666
Email: stephen@eolas.ie
Connect with me
Apply for Job Call me now Add to Shortlist

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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Latest Reviews

My experience with Eolas Recruitment was absolutely excellent. I dealt with Caoimhe for the whole process and she couldn’t have been more helpful and supportive if she tried, from start to finish she was there to help me with whatever I needed be it tips or answering questions I was confused about or even keeping in contact with the employer for me, we regularly spoke on the phone where she made the whole process smooth and easy and I can not thank her enough for everything she has done for me. 12/10 service.
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15:29 16 Sep 22
Great experience working with Eolas. Pete was very professional and efficient from the first application until the final offer.
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08:04 14 Sep 22
I've had a great experience with Eolas and with their staff who are always keeping me informed and giving me professional advice. Specifically, Stephen Daly, who has always been kind and very patient with me as I started out on my new recruitment journey.
Maria Strozynska
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08:35 08 Sep 22
I had a great experience with Eolas.I got help preparing for my interview. I was thoroughly informed about what the interview was going to be like. I was also kept up to date with my progress after the interview. Nicola kept in touch with me even after I started the job to make sure everything was okay.I would highly recommend Nicola :)
Amber Hayes
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12:45 03 Sep 22
The guys at Eolas are really professional and the recruitment process is one of the smoothest and most communicative I’ve ever experienced. Caoimhe, Alan and Peter made landing a great role feel like a walk in the park. I definitely recommend!
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11:16 10 Aug 22
Eolas supported well during my recruitment journey.
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16:23 08 Aug 22
Very impressed with the people I’ve come across during the recruitment process! It was a great experience and I reckon Eolas Recruitment is undoubtedly one of the best agencies out there.
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15:47 05 Aug 22
Peter Kirby provided me with excellent guidance, advice and communication throughout my recruitment experience. Ably supported by Caoimhe Cronin, any questions and follow ups I had were addressed promptly. Overall I have experienced a speedy and very pleasant experience with the Eolas team. Thank you all. I recommend Peter, Caoimhe and Eolas Recruitment for any recruitment needs.
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10:43 05 Aug 22
Incredible work, Sean found me a great job with all the criteria I had asked for, saw me through my interview and gave me some excellent tips on how to get the job and alas, I got the job! I would highly recommend this company to all my friends and family! Thanks again, you are all amazing!”
vipin yadav
vipin yadav
09:50 05 Aug 22
Stephen Daly was a great agent to work with, extremely helpful while I was trying to on board on to a new contract while I was abroad on holiday. Eolas’ support after contract start was also spot on.
kennymclean1975
kennymclean1975
19:15 04 Aug 22
My experience with Eolas has been excellent. The team maintained constant communication throughout and the on boarding process was simple and straightforward forward.
Ryan Collins
Ryan Collins
17:22 04 Aug 22
My experience working with Eolas was and remains excellent. I had not contracted before, so they explained everything I needed to know and informed me of who else I had to contact within related organisations, to complete my preparation for and to facilitate the expeditious engagement of my first contract. Stephen Daly walked me through my contract and all other related matters, their online personal account and documentation system is excellent. Stephens support and communications were always timely and absolute, no query was too large or small, all were answered quickly and comprehensibly. I could not recommend Eolas more, they are a completely professional, reliable and supportive oganisation and I am happy to remain with them going forward.
Derek Teehan
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16:23 04 Aug 22
Eolas has helped me get the rate i wanted with my client and land an excellent piece of work. I hope to work with them in the future
jimi cherian
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15:26 04 Aug 22
Its been a real pleasure to work with Eolas recruitment. Caroline Gaughan really went above and beyond to support me through the process of securing a new role. I would highly reccomend them to anyone.
Nick Brophy
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14:21 29 Jul 22
My experience with Eolas Recruitment was great. I had the pleasure of dealing with Caroline Gaughan who guided me through a lengthy interview process. Caroline was very responsive during the entire process right up to and after the job offer, making sure I had everything I needed. Everything was handled on my behalf. I would highly recommend Eolas Recruiting. Thank you for all your help.
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13:58 29 Jul 22
My experience with Eolas has been excellent. Stephen Daly and Ciara O'Dwyer provided a great service to ensure I was well supporting in applying for the role and further support when I was onboarded. Great work!
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08:51 13 Jul 22
Dealt with Nicola, she was very professional and helped me secure a job in a new company. Would recommend.
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15:47 12 Jul 22
I dealt with Sean Prendergast in Eolas when searching for a new job. Amazing level of communication and dedication to finding the right position for me based on my needs. I've almost doubled my salary and will be working closer to home. Couldn't ask for better than that.
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08:41 12 Jul 22
Caoimhe and Peter were amazing to work with. They were with me through every step of the recruitment process, making sure I had everything I needed to succeed. I would highly recommend them and Eolas Recruitment!
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10:24 07 Jul 22
Had a great experience working with Peter Kirby at Eolas, he was incredibly helpful. Knew exactly where i needed to be pitching myself in terms of roles and with the support of him and the rest of the team I was able to land a new contracting job. There was also another colleague at Eolas who was helping me look at perm roles too so the complete solution. I would absolutely recommend Eolas to anyone looking for a new job.
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10:28 08 Jun 22
Caroline at Eolas really helped with getting a job I was interested in. She was able to put me forward for an excellent position at a nearby company with a great salary. The whole process was handled by her which took a lot of stress out of my job hunt. Thank you again Caroline it was a pleasure working with you!
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16:13 03 Jun 22
Ciara O'Dwyer was really helpful and easy to deal with.
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16:10 02 Jun 22
I had a great chance to work with Peter. The company that i was hired for was looking for a technical role that was really difficult to fill in.Peter assisted me on all the screening process and also on getting my Critical Skills work permit.Wonderful experience and Highly recommended!
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10:22 31 May 22
I had an extremely positive experience with Caroline Gaughan of Eolas Recruitment. Throughout the process of securing my new position Caroline was highly responsive, personable and professional. She was always available and engaged in discussing any queries I had and offered great support throughout the entire process, especially before and between interview stages.I would highly recommend working with Caroline and Eolas.
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My experience with Eolas from the very start was fantastic. Nicola Byrne contacted me in relation to a couple of positions that were available. Guided me through the entire process and offered any help needed along the way. If I'm ever job hunting again I know who my first port of call will be along with anyone who asks me for a recommendation.
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08:49 10 May 22
I accepted a new role though Beth from Eolas...I was very happy with the process throughout. Beth found a role for me quite quickly, which suited my specific skills. Beth and Nollaig were always friendly and super professional and also able to answer any questions or concerns I had. Furthermore, Beth kept me in the loop regularly (not just through email but also through phonecalls) so I always knew exactly what the situation was and how my application was progressing and I am very appreciative of that. I will definately use again Eolas in the future...More recently Nicola took over as my Eolas Agent and came up to speed very quickly on potential roles for me and my previous experience. I found Nicola to be efficient and a good problem solver, All my queries were handled efficiently and successfully by Nicola and in a pleasant and professional manner. I would gladly contact Nicola again and deal with Eolas again as I was most satisfied with her calm, efficient and friendly manner...Thanks again Nicola and we'll stay in touch!
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I had a very positive experience working with Nicola from Eolas. Nicola supported me through the whole process in securing my new role, providing me with all the necessary interview advice and guidance. She was also regularly in touch to keep me updated and to answer any questions I had. I would HIGHLY recommend Eolas Recruitment to anyone seeking a new role.Thanks again to Nicola for all your help.
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12:13 06 May 22
I am glad that i reached out to the Eolas team for my new job search, Getting in touch with Stephen and Peter and team was one of best thing for me as getting a job in IT sector bit difficult but the way they all handled things for me and getting me a job which is of my passion and i would be loving to work for was just possible because of the team at Eolas recruitment,From start of the process untill getting the offer in hands everything was handled professionally by team thanks so much guys for your help and support much appreciate it.
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