Business Relationship Manager

Business Relationship Manager Image
Business Relationship Manager

Dublin City

Permanent

Negotiable

Ref: E6661SD

Job Description

My Dublin City based client is seeking a permanent Business Relationship Manager.

Job Responsibilities

As Business Relationship Manager you will lead the interface between the client and its Customers to help deliver solutions which meet the requirements of the Customer. This role has accountability for managing Customer requirements and for the delivery of end-to-end IT services.

Industry knowledge and working experience of e-commerce is required.

Experience Required

  • Primary point of contact between IT Product Delivery teams and Customer
  • Manage and coordinate with senior stakeholders
  • Establish strong relationships across functional areas of responsibility
  • Provide education and communication, supporting the Customer in understanding our IT processes
  • Firm understanding of SDLC and existing and emerging project methodologies and approaches e.g. Agile
  • Liaise within the product delivery teams to identify and manage cross functional dependencies/impacts
  • Act as a 2 way communication point between the IT teams and Customer to share strategy and changes in business priority
  • Communicate and escalate product delivery related issues to Management
  • Support project delivery in change management activities
  • Deep understand of Customer’s business areas and industry
  • Regular review of Customer product pipeline and IT Roadmap with key stakeholders ensuring it remains current
  • Understanding changes in business priorities and communicating the impact on the business strategy and IT roadmap

Essential and Desirable Skills

  • Min 5 years’ experience gained in a fast paced IT e-commerce product
    delivery environment
  • Related experience in a Business Relationship management or Project
    Management role
  • Strong knowledge of online and e-commerce product delivery and the
    technologies and trends relevant to online

Educational Requirements

  • Excellent communication skills, both written and verbal
  • Driven and self-motivated
  • Collaborative; ability to develop strong relationships within company
    departments to show great teamwork.
  • Confident, sociable and able to interact directly and autonomously with a wide
    variety of stakeholders.

Working Hours & Benefits

  • Standard working week + a competitive benefits package.

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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