Business Applications Support Specialist
Dublin City Centre
€45,000 - €55,000
I am currently looking for a Business Applications Support Specialist to join a great client in Dublin. The role involves supporting a number of key business applications.
- Act as a point of contact between the business and IT
- Support all the back office Systems for the company there members .
- Providing 1st, 2nd and 3rd level business support
- Reporting to help enhance the level of support provided to the business
- Must be able to write advanced SQL and be able to support the stakeholders with reports (Crystal / Access)
- Engage with stakeholders in the business and relevant vendors to resolve open queries
- Support software change deployment and incident management
- Validate solutions provided by 3rd party vendors
- Participate in large system upgrade to assist the project through implementation
- Experience working with back office systems (Financial Systems).
- Proven experience working in a Business Application Support role.
- Excellent Communication skills and some systems analysis skills would be also nice .
- Technical understanding of Financial systems (Nice to have)
- Previous experience working with users, support teams and vendors.
- Good teamwork and time management skills
- Understanding of databases is an advantage (SQL Server)
- Self-motivated and the ability to work on own initiative