Atlassian Administrator

Atlassian Administrator
Dublin 1 Negotiable Ref:

Job Description

My Financial Services client is looking for an Atlassian Administrator to join their Tooling Support Team with the opportunity to cross-train into different technologies, on a Contract basis.

Job Responsibilities

  • Respond to Atlassian tool support requests received from EMS customers diligently and effectively, partnering in the resolution of simple to moderate problems
  • Ensure that EMS customers’ requirements of the Atlassian tools receive the optimum solution, cognizant of the Atlassian team’s strategic direction, and existing and available plug-ins
  • Operate the Confluence, Jira, and Bitbucket tools within capacity and performance parameters. Apply patches upgrades and ensure product currency, and perform out-of-hours maintenance as required
  • Add to and enhance existing operational controls for Atlassian tools, such as user-access management and role-based access control.
  • Contribute to, and the documentation of, best practice in the operational use of Atlassian tools

Experience Required

  • 2+ years’ experience in a similar role and hold one or more of the following five Atlassian certifications:
    • Jira Administration (ACP-100),
    • Jira Project Administration (ACP-600),
    • Jira Service Desk Administration (ACP-400),
    • Confluence Administration (ACP-200)
    • Jira System Administration (ACP-500)
  • Previous experience of administering Bitbucket is a bonus
  • Platform operation and engineering knowledge of Windows Server, Linux, or AWS experience is highly desirable

Essential and Desirable Skills

  • Good written and verbal communication, customer-facing, and comprehension skills
  • Customer-facing and comprehension skills

Educational Requirements

  • Third Level degree in the IT field or relevant qualification
  • Scrum master and DevOps foundation certification is desirable but not essential

Consultant Details

Stephen Daly's Profile Picture
Name: Stephen Daly
Title: Director
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