Application Support Specialist

Application Support Specialist
Dublin City Centre 1 Negotiable Ref:

Job Description

My Dublin City Centre based client is recruiting for an Application Support Specialist for a roll out project. This role is a 12 month FTC with a view going longer.

My Dublin City Centre based client is recruiting for an Application Support Specialist for a roll out project. This role is a 12 month FTC with a view going longer.

Job Responsibilities

  • Ideally looking for someone with a background originally in an IT Desktop / Helpdesk support and has since moved away from this to applications.
  • Experience providing Windows desktop support, including Windows 10
  • Previous experience with upgrades e.g. Office and Windows 7 & 10
  • Knowledge of Active Directory, creating, modifying & testing Group Policy an advantage
  • Application testing, piloting and assisting with new rollouts
  • Preparation of installation files and bespoke configurations
  • Strong Office support skills including application integrations with Office
  • SQL maintenance, scripting and reporting
  • Windows Server (various) experience
  • Strong trouble-shooting and problem-solving skills
  • Risk Management – Comply with all of the clients policies & procedures; attend risk briefings & support clients-wide risk management initiatives. Adhere to the file review and closure process and ensure all open and in-active matters are reviewed and closed as appropriate.
  • Information Security – Support implementation of the client’s Information Security Management and comply with the clients Information Security Statement
    o Adhere to data classifications and handling rules
    o Report Breach of Policy, Incident or Security Weakness
  • Staff may be requested to carry out such reasonable tasks as may from time to time occur
  • The ability to logically troubleshoot problems to a satisfactory resolution
  • Proven experience in working with a team implementing technical upgrades/changes and migration strategies.

Experience Required

  • SQL maintenance, scripting and reporting
  • Strong Office support skills including application integrations with Office
  • Windows Server (various) experience
  • Preparation of installation files and bespoke configurations

Essential and Desirable Skills

  • Out of hours and weekend work will be required from time to time

Educational Requirements

Relevant 3rd level Computer Science Degree

Working Hours / Benefits

  • 40 hour working week
  • VHI
  • Life Assurance
  • Annual Leave plus 2 company days
  • Pension

 

 

 

Consultant Details

Nicola Byrne's Profile Picture
Name: Nicola Byrne
Title: Senior IT Recruitment Consultant
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