Application Support Specialist

Overview

My Dublin based client is recruiting for an Application Support Specialist to join the team. This role is on a permanent basis.

The successful candidate will be working within a dynamic environment and will be the main player in ensuring systems / services are optimized to enable there operations staff and carry out all duties. The successful candidate will have the direct responsibility for the continuous development and support of the key components of the systems including data management and image systems, CRM solutions, web services, interface and presentation layer of the website and mobile apps.

• The candidate will also provide a lead role in supporting our BAU maintenance team activities and is therefore expected to have good technical knowledge in SQL databases, IT security, networks and infrastructure.
• As a member of the Technical Services team the person will be liaising closely with our project and development teams, third party developers and will support the user acceptance tests of new releases.
• This is an exciting position with each day different from the last in a vibrant workplace.
• Ability to work out of hours if required to meet with the system operational constraints and deploy latest system releases.

Qualifications Required

• 3 years previous experience required in Application support and Quality Assessment
• Previous experience in support User Acceptance tests and liaising with development team for bug investigation and bug fixing.
• Strong experience with Microsoft server 2012
• Previous experience with Windows SQL 2012 would be an advantage
• Previous experience with webservers administration and knowledge of Web application and IIS7 is required
• Knowledge in load balancer/NetScaler would be an advantage
• Previous experience with SolarWinds monitoring tools will be an advantage
• Familiarity with MS applications required (Office 365, Lync)

Education

• Bachelors degree in IT preferred
• Microsoft SQL qualifications desired