Application Support Engineer

Application Support Engineer Image
Application Support Engineer

Dublin City Centre

Permanent

Negotiable

Ref: E6711NL

Job Description

Dublin City Centre client requires a Application Support Engineer for a permanent role with Azure experience.

Job Responsibilities

  • Providing technical application support across diverse in-house Developed Bespoke Application Systems
  • Providing support to project teams for project implementations and upgrades
  • Applying release updates and upgrades to bespoke IT services
  • Proactive systems monitoring and maintenance
  • Manage and resolve incidents as they occur with appropriate communications
  • Perform/utilise a range of IT Service Management functions including Change Management, Incident and Problem Management, and Configuration Management
  • Point of contact with internal customers and 3rd party suppliers
  • Disaster Recovery planning and testing
  • Vulnerability management and patching

Experience Required

The ideal candidate will possess strong interpersonal skills and the ability to work as part of a team, communicating effectively with team members and systems users. They will also possess strong technical and business skills.

  • Three years’ experience in a similar technical role is a minimum requirement.
  • Knowledge and experience with Microsoft Operating Systems and products
  • Knowledge and experience of network technologies/ infrastructure
  • Proven troubleshooting skills and methodology
  • Experience in working with Microsoft Azure or other cloud environments
  • Understanding of/experience with Microsoft and Oracle databases
  • Clear technical knowledge and understanding of IT applications and components

Essential and Desirable Skills

  • Knowledge of IT Service Management
  • Understanding of Information Security principles and risk
  • Awareness and understanding of Point of Sale, front and back end systems and applications
  • Ability to work flexibly (including outside normal business hours) and effectively with changing priorities

Educational Requirements

  • A relevant third level qualification is desirable for this post.

Working Hours & Benefits

  • Great central location
  • 40 hour week

How to Apply

If you are interested in this role, then please Apply along with your updated CV and I will be in touch with you to discuss your application in more detail, otherwise feel free to connect with me by whichever medium you are most comfortable with be that Linkedin, Email or Telephone. Remember we have limited our site to a maximum of 200 Jobs so if this Role is not a 100% match to your requirements please be sure to connect with us as we will most likely have another role which you may find more suitable.

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