Test Managers will lead a team in testing a product, service or software before it is released. The purpose of this team is to identify and solve faults by making the necessary changes before it is seen by the client or the public. In the IT industry, the main purpose of the testing process is to recognise and resolve any issues caused by bugs. It is therefore fundamental that any individual within this role has an extensive knowledge of bugs and can use their skills acquired by their extensive experience to solve such issues or guide others to do so.
Sometimes, in smaller organisations, the Test Manager will be expected to take on responsibilities of the Test Lead which means creating and implementing software plans and strategies. However, the main responsibilities of a Test Manager are to manage the testing department, allocating tasks and reviewing weekly reports to take necessary actions. In addition to researching and finding out software testing tools appropriate for the client and/or organisation. The Test Manager will provide both technical and occupational support for their team, and through continuous monitoring and mentoring the Test Manager will ensure the smooth process of the testing phases by creating and maintaining an efficient team. They will report back to the Test Lead to help assist their works. Effective Test Managers will have experience in similar roles and have exceptional organisational and communication skills.
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