Technical Writers, also known as Technical Authors or Technical Communicators, are responsible for preparing journal articles, instruction manuals and other supporting documents to communicate technical information in a comprehensible manner.
They also gather, develop and distribute technical information to designers, manufacturers and customers. Technical Writers often work with computer support specialists, computer hardware engineers and software developers to manage the flow of information among project workgroups during testing and development.
Therefore, it is important that Technical Writers understand complex information and relay this information to people with diverse professional backgrounds. They may also be required to research their subject matter through internet study, personal observations and discussion with technical specialists. Due to this, it is essential that Technical Writers are self-driven and able to manage their time efficiently.
After the product has been released, Technical Writers may also work with other departments to improve the end-user experience through design changes.
Technical information is becoming increasingly web-based, so Technical Writers are required to use various interactive technologies to combine text, sound, graphics, multidimensional images and video.