A Business Change Manager is responsible for defining benefits, assessing progress and measuring achievements of improvements within a business.
Business Change Manager (BCM) roles are usually associated with programmes and tend to be focused on the benefits of change, as opposed to individual projects. BCM’s will ensure that maximum improvements are made in both new and existing business operations and identify, define and track the benefits and outcomes of the programme. This is one of the most rewarding of the IT manager jobs available, and those who take on the role will be required to take the lead in the transition process, ensuring that business can operate as normal throughout the instalment.
Successful Business Change Managers should have an in-depth knowledge of the relevant business areas and the business environment in general. They must be able to demonstrate a clear understanding of the management structures, politics and culture of the organisation that owns the programme. Effective marketing and communication skills are vital in order to connect with staff at all levels of the organisation, as well as pre-existing knowledge of the appropriate management and business change techniques.